How do I track my order?
To track your order, simply navigate to the "My Orders" section in the app. For any queries or assistance, you can reach out to our dedicated customer support team through the "Help & Support" section.
Can I return or exchange a product if I'm not satisfied?
Yes, Powerlogy offers a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within 30 days from the date of product purchase. Also, you need to provide the original receipt. Kindly go through the “Refund Policy” minutely before returning the purchased products.
What payment methods are accepted on Powerlogy?
Powerlogy accepts various payment methods, including Cash on Delivery (COD) and secure online payments using Square Payment Gateway.
How can I contact customer support for assistance?
For any queries or assistance, you can reach out to our dedicated customer support team through the "Help & Support" section in the app. We're here to help you with any issues or concerns you may have.
Do you offer discounts on bulk orders?
Powerlogy provides special discounts and offers on many products. For discount-related inquiries regarding bulk purchases, please contact our customer support team, and they'll assist you with your requirements.
Is my personal information secure on Powerlogy?
Absolutely. At Powerlogy, we prioritize the security and privacy of our users. Your personal information is encrypted and protected using industry-standard security measures to ensure confidentiality and integrity.
How do I update my billing or shipping address?
You can easily update your billing or shipping address by accessing the "Saved Addresses" section in the app under the “Profile” section. From there, you can edit your address details and save the changes for future orders.
FAQ
Help & Support
Refund Policy
